Events are capped. The maximum number of people who can attend at the same time is 500 for public events and 50 for limited public events.
For public events, if the expected number of simultaneous connections is likely to exceed 500, please contact Cluster via this inquiry form. If the event is an event held by an individual (not a corporation) and does not generate any revenue other than V-items, the management will take appropriate action depending on the situation. Please note, however, that we may not necessarily be able to respond to all requests that we are notified about.
*This concerns the limit on the number of simultaneous connections and does not refer to a limit on the total number of participants in the event.
*Please note that no individual replies will be provided, even if measures are taken.
For corporate-sponsored events, please get in touch with us using the inquiry form and mention that you would like to host a corporate event.
The top of the form reads Inquiry (お問合せ). To fill out the form completely, you will need your Cluster user ID (which you can check on your account page or fill in as unregistered if you do not have one yet).