Cluster Purchasable Items Guideline

Products sold in Cluster’s worlds should be created in accordance with these guidelines.

 

While the products sold in worlds will be checked as appropriate according to these guidelines, if we determine that the product is inappropriate based on its content or circumstances, we may take measures to stop the sale regardless of the guideline content.

 

We may change these guidelines without prior notice.

 

◆ Product Policy

We expect products to be sold that realize a world experience unique to Cluster, accelerating creativity, and enhancing the efforts of creators who build great experiences.

 

Therefore, please be aware that generic products that can be sold in any world may in the future be provided as a feature within the Cluster app or distributed for free by the official team, potentially competing with your product.

 

e.g., A paid product that doubles the jump height when purchased.

 

◆ Prohibitions

Items unrelated to the world experience

• Products that only have utility outside of Cluster
  
  • e.g., Physical merchandise or external service usage rights
• Information or data not directly related to the in-world experience
  
  • e.g., Buying/selling Cluster accounts, naming rights for worlds
• Materials or finished products used in worlds
  
  • e.g., Prefabs, textures, music for craft items

Anti-social organizations

• Products that damage the honor or property of the purchaser or third parties
  
  • e.g., Items including processes that attack external communication destinations

Provision of external links

• Items or product information that guide users to websites or services outside of Cluster
• Contact information like user email addresses or chat app 

Items that may violate laws and regulations

• Gambling
  • Hosting tournaments or contests where participation rights are sold as products.
  • Selling lotteries that include losing tickets.
    • Ensure no losing tickets are included by providing effects or rewards equivalent to the sale price in Cluster Coins.
• Money transfer
  • Items that promote real-money trading or are part of such a system.
    • Items or systems exchangeable for:
      • Elements functioning as currency, including cryptocurrencies.
      • Physical goods.
• Prepaid payment instruments
  • Items like in-world currencies without a usage limit of 6 months.
• Premiums and Representations Act
  
  • Offering loot box-style products without specifying drop rates or not following specified probabilities.
  • Required to collecting complete set of virtual items through randomized draws, to receive special item as a bonus

Additionally, please comply with the laws of the country where you reside.

 

◆ Product Integrity

Please ensure product information is accurately set. The sale of products with the following content will be suspended to prevent any disadvantage to the buyer.

Inaccurate product information

Make sure product information clearly indicates what effect the buyer will get from purchasing the product. If the product information and content do not match, we will suspend the sale and request a correction.

Test Products

Products for sale should be intended for public release. Please test products before selling them in the world. Products with words like “test” or “trial” in their name or description are also subject to suspension.

◆ Sale of Intangible Services

You can sell products in exchange for performances or presentations within the world. In this case, it is necessary to clearly indicate what service the buyer will receive, and ensure that it is evident to the buyer that the service has been provided.

Example:

• Fireworks are launched within the world when the product is purchased

• A user in the role of a clerk serves a simulated coffee in a world modeled after a café

 

2024/07/12: Created