Those living outside of Japan can sell items in the store and obtain V Items in an event. However, currently, the payout of obtained V Points can only be done with a bank account in Japan.
At this time, we do not support payout with a bank account outside of Japan. We are considering how to deal with this, and we will inform you on Twitter and other social platforms, once we have new information.
VPoints are calculated and granted based on the sales of content and V Items obtained during events in Cluster.
Payout is possible after gaining a certain amount of VPoints (1 Point = 1 Yen). Payout is possible by clicking the "Request Withdrawal" button from the VPoint page.
*We do not accept payout applications through individual inquiries.
V-point history shows the total points gained on a daily basis. If there were no points earned from an event, that event will not show up in history.
Cash-out will happen on the last day of the following month, i.e., the last day of the month after the month of the request.
The amount of cash-out will be calculated as the amount you have earned by the end of the day on the month of the request.
*You can request a withdrawal at any time, but the cash-out amount will be calculated as of the end of the day of that month.